Help

Set up your inboxes, sort out your license, and fix the usual snags.

Add your accounts

Outlook uses Microsoft's own sign-in. Most other providers ask for an app password. Pick yours for step-by-step instructions.

I can't find my license key.: It was emailed to you right after you paid. Search your inbox and spam for “Bloop.email” or “license key”. Still missing? Email hello@bloop.email from the address you bought with, and we'll resend it.
How do I activate my license?: Click the activate link in your purchase email, or open Bloop.email and paste the key on the License screen. You can also paste it on the activate page.
I got a new Mac.: Install Bloop.email on it and activate the same key. If you've reached your activation limit, email us and we'll free one up.
Is it a subscription?: No. It's a one-time $4.99 purchase that includes every update we publish for it.
Can I get a refund?: Yes. If Bloop.email doesn't work for you, email us within 7 days of purchase and we'll refund you. See the terms.

My password is rejected.: Most providers no longer accept your main password in mail apps. Create an app password using the setup guide for your provider, and paste it without spaces.
Images in a message aren't showing.: That's on purpose. Remote images are blocked so senders can't tell when you open their mail. Choose to load them for that message when you trust the sender.
Summaries aren't available.: Summaries use Apple Intelligence, which needs a Mac with Apple silicon and Apple Intelligence turned on in System Settings.
macOS says the app can't be opened.: Make sure you dragged Bloop.email into your Applications folder and opened it from there, not from your Downloads folder.

Email hello@bloop.email and a person will get back to you.